How Australian banks and neobanks are using AI for small business — Big 4, neobanks, comparisons and verdicts.
CBA CEO Matt Comyn coined ‘work slop’ for low-quality AI output. Here’s an honest read of what AU banks are actually delivering with AI — and what small businesses should do about it.
Three of the big four Australian banks want the RBA to start regulating AI agents now. NAB, Apple, Visa, Amex, and the major tech lobby groups say that’s premature. The RBA is sitting in the middle, collecting submissions and trying to figure out what payments regulation should actually look like when software can spend your…
It’s been a few months since we last checked in on what Australia’s banks are actually doing with AI, and a lot has moved. While plenty of announcements were still in the “pilot” or “exploring” stage back in April, some banks have now crossed a meaningful line: they’re running AI in production, making real calls…
Six posts. Every major Australian bank. Dozens of has compared. Here’s what we found. Most small businesses in Australia are still banking with CBA, NAB, ANZ, or Westpac. For most of them, that’s the right call. But there’s a growing slice where switching to a neobank (Zeller, Airwallex, or Tyro with Thriday) is the smarter…
Most small business owners have a story about applying for a bank loan. Piles of paperwork. Weeks of silence. A call from someone who needs three more documents. Then three more after that. That experience is changing, but not evenly. Some lenders now give you a conditional decision in 20 minutes. Others still want a…
We’ve spent the last seven posts pulling apart every major bank and neobank in Australia. CBA, NAB, ANZ, Westpac, Zeller, Airwallex, Tyro, Thriday. Their AI features, their fees, their loan speeds, their actual usefulness for a business trying to survive and grow. 📦 Useful resources Make better banking decisions with AI Finance & Accounting AI…
Bank for Australian eCommerce, AUDITED FINAL , > You built your Shopify store in AUD. Your supplier invoices you in USD. And when a customer pays, the money sits with your payment processor for two days before it even touches your bank account. That’s three separate financial layers for a business that runs on one…
CBA has BizExpress. NAB has Bookkeeper. Both are pushing AI tools that small business owners actually notice. ANZ and Westpac are in a different bracket. They’re behind, and the gap is real. The question for 2026 isn’t which of the two is better. It’s which one is moving faster. If you bank with ANZ or…
Two banks, one question CBA and NAB have both put serious money into AI. CBA won Canstar’s Digital Banking Bank of the Year award in 2025. NAB acquired Thriday’s AI bookkeeping technology and built it directly into the banking app. Both banks have hundreds of thousands of small business customers in Australia. So which one…
Tyro has always been the payments specialist that retail and hospitality businesses swear by. Good terminal, fast settlement, integrates with your POS. Job done. But it was never a full business banking solution, and for many small business owners, that meant running Tyro for payments and keeping a Big 4 account for everything else. That…