Australian Treasury dropped a number last week that should make a lot of small business owners uncomfortable: fewer than 10% of Australian businesses report “significant” AI adoption. Two-thirds say they use AI in some form. But Treasury’s own description of that gap is blunt: widespread but shallow. That phrase is doing a lot of work….
Something quiet is happening in Australian small business. While most owners are flat out running their day-to-day: chasing invoices, dealing with staff, trying to get through their inbox: a growing number of their competitors are using AI to do in minutes what used to take hours. Writing quotes. Responding to customer enquiries. Creating social media…
You’ve heard a lot about AI lately. It’s in the news, your industry association is talking about it, and your competitors might already be using it. But when you sit down to figure out where to actually start, it gets overwhelming fast. Do you need ChatGPT? What about all those other tools? Will it really…
Writing emails takes up a surprising chunk of the average business owner’s day. Quotes, follow-ups, complaints, booking confirmations, supplier negotiations — it adds up fast. ChatGPT can write a solid first draft of almost any business email in about 10 seconds. You edit it, personalise it, and send it. What used to take 15 minutes…